| We wanted to let you know how happy we are with your service. No matter what the issue is you take care of us. We will come to you with all of our computer needs.
Thank you for getting my Internet setup as quick as you did. Kenny did a really good job – he even came back off the clock to help me setup my wireless network so I really appreciated that. I just wanted to say he did a good job and thank you.
Brandon did a wonderful job with the installation Monday. He was polite and did a great job at installing our wireless internet.
You sent one of your guys out to troubleshoot and in no time he had it figured it out. I just wanted to thank you so much for the expertise you have on board there.
I am very happy with the service. I would like to let everyone know that has dealt with me thank you very much. You have a great service and great support. I am going to refer anyone and everyone looking for an ISP.
I want to thank you for all of the years of excellent service. If you remember, I was your very first internet access customer many years ago way back when we were still using the old slow modems. Your company has for years handled my internet and two business web sites for me and I can’t begin to tell you how happy I have been with your service. Any time I have called for service your personnel have been excellent with their response to any problem I have ever had. I continue to recommend your company to anyone and everyone I can.
We just had Carl come and install CSInet for us. Honest to pete he was one of the nicest guys that we had ever come to house to do something - Just great personality charisma and we just couldn’t say enough about him. He has a good sense of humor and knows what the heck he is doing let me tell ya. We just wanted to let you know we were really pleased with him. Have a great day - we will be enjoying our high speed Internet now.
Internet Install was excellent. Very informative as to everything he was going to do.
Thank you!
Did a good and professional job!
Our technician's name was Brian. He was personable, professional and helpful. Thus far, everything has been great - if I find something is not - I'll let you know.
We have been with CSI since we first got internet and highly recommend it. We were so happy to be able to stay with CSI and get High-speed service. Thanks.
Great service so far.
Very knowledgeable. Professional.
Rob Smith (Installer) explored a couple of different options for installing / mounting the radio & deflect to obtain the best line of site to tower. Thanks Rob.
We were very pleased with everything. Thank You
Very nice job in all ways.
I would give the technician a 3 rating on everything. So far the computer is working great
Kenny did a good job ,was a gentleman ,very professional. Thanks
He is very professional and courteous and did his job in a timely matter considering the weather.
Thanks. I would rate my recent service call as a 3 (Great!), for each of your questions. I appreciated the technician’s professionalism and expertise in getting the issue that I was experiencing with my service resolved. I have recommended CSI to family & friends, both in the past and recently. In two of three cases, they switched to CSI from their current provider.
I rate it all very high 3 on all they where great! sevice is great!
The answer to all of your questions is that the technician was great!
Overall, I am very satisfied with the service, and the installation went very well. The young man that did the install did a good job and took the time needed to make sure I was happy with it.
I was extremely impressed with the service I received from the time of my initial call through completion of the service work. You earned a ‘10’ but your scale only goes to ‘3’.
We would rate each question at a 3. We had prompt service and the technician was knowledgable and got us back up and running again. Thank you.
Additional Comments: My technician did a great job..he had to crawl around under the deck and in the crawl space..unpleasant for him I am sure..really nice kid..very good job..really happy with our installation and service so far..I rate our tech at a "3"..thanks!
Totally satisfied on all. Thanks
Sorry for the delay but, in order to evaluate the service I felt time was needed. The installation tecnician did a fine job and was pleasant to talk to. He was professional in appearance and actions. The internet access has been working well and I would definately recommend your service. As long as nothing changes I see no reason to look elseware for service. Keep up the good work!
The service man was excellent. The 3 rating is not high enough!
Everyone was great, from the office lady to the tech that came out.
Thank you for prompt service. He was thoughtful about not tracking snow and such into our home while he was in and out.
Rob was courteous and efficient in his task. He answered all our questions. Currently we are thrilled.
Brian did a great job
Got the job done quickly
I don't exactly remember my installers name, however your company should consider themselves lucky to have an employee such as him. He was very curtious, explained his performance along the way during the install and why each step was needed. Once the install was complete, he again took time to show both my wife and myself how the system operated. If ever a bonus should be given, I would certainly rate him worthy of one.
Just that the service is great! Thank you!
The young man did a very good job, yes I will be telling other about CSI.
The technician was excellent in all areas and was helpful in all areas. I had a problem of no telephone service after he left and when he returned to check on that problem, which turned out not to be related to his work but to something I had done with a phone jack, he was incredibly helpful to me and stayed until we solved the problem. I appreciate his service very much and I hope that you will tell him that.
He was very professional and polite. He did a great job and I would recommend CSInet. Great job!
Thanks! Everything was great!
Installer did a good job. Took his shoes off to keep mud out of house.
Brian did a good job and i am back up and running. thank you for the quick response time.
My technician was awesome! He even left and went to get a different receiver because the first one was not getting a good signal. I appreciate his professionalism and wanting customer satisfaction. Have a good day!!
The technician was on time, professional and corrected the issue. I am very pleased with the service call.
Our technician Rob was Great! He was very professional. He explained everything and was very respectful of our new home. The service seems great so far. Thanks!
Great. In answer to all your questions I was pleased with everything. I will recommend your service to anyone, and have already told my friends about it. I appreciate
all the help, as I am not very computer wise. The computer works much faster and connects super fast. It is great. Thank you very much.
Brian relocated the dish in no time, and I was up and running. Because I run a business from my home, having internet access is critical. Thanks for the service.
Rob is a awesome technician and deserves a raise! He was pleasant and talkative and I enjoyed his professionalism and courtesy. I can't say enough good about him. Thanks for sending out someone so helpful and I'm glad he wasn't rushed and could spend time answering my questions.
The men who did the install were quick, polite, and very knowledgeable.
Everything is up and running great. The technician was great we are very satisfied with the service. Thank you.
I just wanted to comment on how efficient and professional the staff has been at CSInet. We just received service today. We are extremely happy on how fast the service is. We have had Comcast and also Hughesnet and CSInet blows them away. We will recommend your service to all we come across.
Our sales representative Peggy Dickey was very professional and efficient. Our installer Carl was also very professional and extremely quick.
Good Job and keep up the good team!!
Carl did a great job of explaining the installation options to me, and helping me to choose the best one. The Installation was done very quickly and looks very professional.
I was really happy with the install. I work for an electrical distributor, so I was glad to see a ground rod at the service.
I’ve never had any problems with the quality of the service calls to your company. Thanks!
We could not be happier with the service!
Thanks again.
Everything was fine he was on time neat and polite plus he answered all my questions without laughing.
Yes we have been very happy with the performance speed and customer service from CSInet.
I would recommend it to others in the area. As I have already.
Thanks for the fast response time and service got me back up and running in no time!
I am very pleased with our service so far and have recommended you to many of my clients. Thanks for great service.
After installation there was a little confusion on our part, your service department was awesome. My husband talked to Don on Sunday and he was extremely helpful and went above and beyond to help my husband understand the way the system worked. Bottom line it works great and we would recommend CSInet to anyone.
Rob was very nice and did a very nice job installing my CSInet system.... I have told several people about CSInet already....
Very professional. Explained the plan and offered additional assistance. Already recommend your service.
The service was great. The problem was fixed today instead of waiting to Monday.
The installer worked with me to find the best cable routing and was thorough in answering questions. The service is very impressive in regards to speed. I will not only recommend your service to people who ask but I will call friends and neighbors to tell them about this and invite them over for a demonstration. Keep up the good work.
I've been very pleased with the service overall. The actual service is great and I've always received quick and effective assistance when I've had troubles. The phone tech's and the tech who comes to my house have always been very friendly and helpful.
Your services are great and thank you.
The service was very good. the technician was very courteous, prompt and on time. A very good service call! Thank You!
Steve was very good to work with on the phone this morning. This afternoon, Brian arrived on time and was his friendly and efficient self. He raised the height of the antenna and fixed the problem. All in all, I think you have very good people working for you.
Great work, and timely done. I'm very satisfied.
Rob did high quality install. He was very conscious about any material used and cleaned up all items. He explained all procedures clearly and answered all questions. I am very happy with the installation. Very neat and professional. Prompt? Actually 2 minutes early 12:28 pm. I would highly recommend Rob for any installs for CSInet.
Thank you so much, your tech was great, as were you. Thanks again.
We have always gotten excellent service and support from CSInet over the years and that is the primary reason I am upgrading to the high-speed wireless service from CSInet. I worked in electronics for 34 years and I know everything doesn’t always go as planned, but CSInet has always put in the extra effort to correct any problems.
The tech was GREAT! He was kind, neat and professional and was on time and yes I would recommend CSInet to anyone else.
We were denied service from many companies because of the challenges faced with the installation. CSInet was more than willing to offer us service AND there were no qualms about the install. Thank you!
The installation was great! Carl did a great job on putting it together. Quality work!
The Service Call was Great and your tech was even Greater.
Thank You for your service.
God Bless.
Your service was very satisfactory and I would recommend CSInet to anyone needing computer repairs.
We tell everyone we have CSInet for computer and recommend they check you Internet before going elsewhere.
Everything was just fine and the tech was very helpful and informative and very personable. I would recommend this tech to anyone...very nice thank you.
I appreciated the call this morning to check up after my call last night to tech support. I talked to some one this after noon and we got the
e-mail issue worked out as well as our access to Xbox live. The tech guy is a hero to my 16 yr old.
Rob was professional, respectful, cheerful, even though it was raining, and very helpful in explaining everything to me. The installation looks great (it hardly shows at all) and my service is working well. I would recommend him to go anywhere to work. Thanks!
Nice job, great tech. I've already recommended you to someone.
Carl the install tech was great, on time and very professional. Carl did a great job, had a great sense of humor and installed it as closely as he could to the way I asked. He managed to answer as many of my questions as he could and was honest if he did not have an answer.
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